As the official travel partner of Team GB and ParalympicsGB, Eurostar is making significant strides to enhance its services in time for the upcoming Olympics and Paralympics. With an ambitious plan to invest in up to 50 new trains, Eurostar aims to increase its fleet by around 30% by the early 2030s, reflecting a commitment to meet the growing demand for sustainable travel across Europe.
Fleet Expansion and Passenger Growth
Eurostar's fleet currently includes 51 trains, but with the new investment, this number is expected to rise to 67. The new trains are designed to set new standards in customer comfort and experience, ensuring a seamless and enjoyable journey for passengers. This expansion is part of Eurostar's broader goal to transport 30 million passengers annually by 2030, a significant increase supported by the strong performance in 2023, where the company saw revenues exceed €2 billion for the first time.
Commitment to Sustainability
Eurostar's dedication to sustainability is evident in its pledge to power its trains with 100% renewable energy by 2030. This initiative aligns with the company's vision to become the backbone of sustainable travel in Europe. The move towards renewable energy is part of a broader strategy to reduce the environmental impact of its operations, further enhancing Eurostar's appeal to environmentally conscious travelers.
Enhancing Customer Experience
In addition to expanding its fleet, Eurostar is doubling its resources to improve the customer experience, particularly in preparation for the EU's new Entry/Exit System (EES). This system, set to launch in October 2024, will streamline the process of collecting biometric data for non-EU travelers, ensuring a smoother and more efficient border control experience. Eurostar is investing around €10 million in new infrastructure and additional staff at key stations like London’s St Pancras International, to facilitate this transition.
Supporting Team GB and ParalympicsGB
Eurostar's role as the official travel partner for Team GB and ParalympicsGB underscores its commitment to supporting major international events and providing top-notch service to athletes and officials. This partnership highlights Eurostar's reliability and excellence in service, making it the preferred choice for international travel during the Olympic Games.
Eurostar's strategic investments and sustainability initiatives not only prepare the company for the influx of passengers during the Olympics but also set the stage for long-term growth and environmental stewardship. As the world gears up for the 2024 Olympic Games, Eurostar is poised to deliver a premier travel experience that aligns with the values of innovation, excellence, and sustainability.